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HP Recommended
Spectre x360 13-AE013DX
Microsoft Windows 10 (64-bit)

I recently got the new Spectre x360 (13-AE013DX). It has a single audio jack. If I connect a microphone to it, I lose audio, and I don't see a new microphone device at the Recording Devices. What would be the proper way of using an external microphone on my laptop?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Oriyan

 

Many headphones/mic combo jacks don't support standalone microphones. Many members tried splitters but the successful rate is 50/50.

 

Please use USB adapter/soundcard to connect, for example

 

      https://www.ebay.com.au/b/Laptop-External-Sound-Cards/75518/bn_10493383

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Oriyan

 

Many headphones/mic combo jacks don't support standalone microphones. Many members tried splitters but the successful rate is 50/50.

 

Please use USB adapter/soundcard to connect, for example

 

      https://www.ebay.com.au/b/Laptop-External-Sound-Cards/75518/bn_10493383

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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