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‎10-04-2022 09:48 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Operating System: Microsoft Windows 11

Hello, I have looked for issues particular to my device but have failed to find any similar. My audio while works is very inconsistent. I will be watching a video at max volume because the audio seems low and then later on it will suddenly boost in volume, as if the right side of the speakers are kicking on as if they weren't in use. This happens during games, youtube, hulu, etc. I have tried updating my audio drivers both through windows as wells as HP website but have had no solution. My audio more often than not is on the quiet side instead of the full use. If more information is needed please ask and I will provide.

Laptop is and HP Omen model number 15-en1013dx
cpu: Ryzen 5800H
gpu: Nvidia 3060
16gb ram
500gb nvme
Using the  Realtek speakers on sound settings

1 REPLY 1

‎10-04-2022 10:04 PM

HP Recommended

@SimplyDusk 

 

Please download and install the following software/driver

 

            https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138894.exe

 

Hope this helps

 

Regards

BH
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