Hp envy laptop computer won’t connect to any headphones and earbuds through bluetooth

[Blessed_2023]

Why won’t my HP envy x360 laptop connect to earphones and earbuds using bluetooth

[Kuroi_Kenshi]

Hi @Blessed_2023,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding computer's Bluetooth connectivity!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these troubleshooting steps:

Check if Bluetooth is Enabled

• Go to Settings > Bluetooth & Devices
• Make sure Bluetooth is turned ON

Restart Bluetooth Services

• Press Win + R, type services.msc, and hit Enter
• Find Bluetooth Support Service
• Right-click → Select Restart
• Set Startup Type to Automatic

Remove & Reconnect the Device

1. Go to Settings > Bluetooth & Devices
2. Click on your earphones → Remove Device
3. Put earbuds in pairing mode (Check the manual)
4. Click Add a Device > Bluetooth and reconnect

Update Bluetooth Drivers

1. Right-click Start → Select Device Manager
2. Expand Bluetooth
3. Right-click your Bluetooth adapter → Click Update driver
4. Choose Search automatically for drivers

Run Bluetooth Troubleshooter

• Go to Settings > System > Troubleshoot > Other Troubleshooters
• Select Bluetooth → Click Run

Reset Bluetooth

• Win + R → Type devmgmt.msc → Enter
• Expand Bluetooth
• Right-click your Bluetooth adapter → Uninstall Device
• Restart your laptop (it will reinstall automatically)

Try connecting another Bluetooth device (if it works, the issue is with the earbuds).
If no Bluetooth device connects, you may need to reset network settings or check for Windows updates.

Let me know what happens! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,