Hp omen 15 Realtek speakers audio issues.

[EMber241]

I have an ongoing issue with the audio from my Omen Laptop 15-en0xxx. When playing audio it has a static noise of some sort that does not let me enjoy anything. If I connect it to an external monitor the issue does not appear, neither with headphones. 

Also it occurs occasionally. There are some days that the sound works just fine. 

Maybe new drivers would help.

If anyone can help me it would be gladly appreciated. 

[banhien]

@EMber241 

No newer driver for Windows 11

           https://support.hp.com/au-en/drivers/selfservice/omen-15-en0000-laptop-pc-series/32827270

Please re-install Windows 10 driver

            https://ftp.hp.com/pub/softpaq/sp113501-114000/sp113645.exe

Regards,

[EMber241]

I had installed new drivers last time and the issue still appeared again, 

so I'll come back in a week to tell you if it worked.

Thank you 

[EMber241]

It did not work. (matter of fact it did get a bit worse)

Any new ideas?

[Paul_Tikkanen]

Hi, @EMber241 

Perhaps the W11 Realtek audio driver from the newer 15-en1xxx model series will also work on yours.

Driver - OMEN 15.6 inch Gaming Laptop PC 15-en1000 | HP® Customer Support

[EMber241]

I tried installing the new driver as well but it does not seem to work

Something weird is that I can't really make sure the driver is being installed. The device manager seems to show me the exact same driver with the same date and error. 

On the events section of the Speaker (Realtek (R) Audio) driver, it says:

"La configuración del dispositivo para SWD\MMDEVAPI\{0.0.0.00000000}.{d6ccdb3e-ebd8-4c09-9615-212ee4759bb1} no se migró desde la instalación anterior del sistema operativo debido a una coincidencia parcial o ambigua del dispositivo.

último ID. de instancia de dispositivo: SWD\MMDEVAPI\{0.0.0.00000000}.{756a05a3-adfb-4026-9790-0d47b125f97d}
GUID de clase: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
ruta de acceso de Ubicación:
de migración actual: 0xF00000000000F120
presente: false
estado: 0xC0000719"

My computer is in spanish but if anyone needs it I can translate the text. Basically it indicates some faulty configuration migrated from Windows 10 to Windows 11. Yupee. 

[Paul_Tikkanen · Accepted solution]

Unfortunately, I don't have any other suggestions you can try.

You may want to consider going back to W10 if everything was working correctly, until the bugs are worked out of W11 so that it works on your notebook's model series.

[wtGa]

Same issue here, I've tried everything s nothing works. I

Looks like a hardware issue

[dawnwatcher]

Hi, I have the same issue with my Omen I7 PC. I too am beginning to think it is a hardware issue.

[EMber241]

I don't think it's a hardware issue because if I connect the laptop to an external monitor, the audio coming from the laptop's speakers works properly. It must be a software issue.