I am unable to hear any audio from my laptop

[aAronmh2006]

I am unable to unmute the audio on my laptop. When I go into my settings and into audio, it says that no audio output devices are available.

[VikramTheGreat]

Hi @aAronmh2006,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like your HP Pavilion 16-inch Laptop PC 16-af0000 (954R8AV) is not detecting any audio output devices, which is often due to a disabled or missing audio driver. Here’s how you can troubleshoot and resolve this issue:

1. Check Device Manager

• Press Windows + X and select Device Manager.
• Expand Sound, video and game controllers.
• If you don’t see any audio device listed or see a yellow triangle, your driver may be missing or corrupted.

2. Run HP’s Audio Troubleshooter

HP provides a dedicated guide for this issue: 👉 HP PCs - A "No audio device is installed" message displays | HP® Support 

This guide walks you through:

• Enabling the audio device
• Running the Windows sound troubleshooter
• Updating or reinstalling the audio driver

3. Use HP Support Assistant

• Download or open HP Support Assistant from here: HP Support Assistant | HP® Support.
• Go to Fixes & Diagnostics > Audio Check.
• Follow the on-screen steps to test and repair audio issues.

4. Update Audio Drivers

• Visit the HP Software and Drivers page.
• Enter your product: HP Pavilion 16-af0000.
• Download and install the latest Realtek or AMD audio drivers listed.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat