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- HP Community
- Notebooks
- Notebook Audio
- I can´t find the driver for Beats Audio

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05-13-2020 04:22 AM
Hello, I´m from Argentina. I have a Laptop Envy M7-j120dx 17.3 and i can´t find the correct idt driver for Beats Audio.
I already tried the following drivers: sp63555 / sp64958 / sp65012. None worked...
I really miss my audio beats. I keep testing with others.
Thank you very much for the help!
05-13-2020 07:33 AM
Hi:
The only suggestion I can offer, would be to try the only W10 IDT w/Beats audio driver ever released to HP...restart the PC after installing the driver.
6.10.6492.0 Jul 17, 2015
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe
05-13-2020 08:53 AM
Hello Paul, Thanks for your answer!. After much testing, the driver that worked is sp65196 (Link Below).
Beats Audio appeared in Control Panel. The function of turning on / off with fn + b does not work and neither does the equalization functions. Any idea?
I am getting closer! I will keep testing! Thank you!
05-13-2020 09:27 AM - edited 05-13-2020 09:33 AM
You're very welcome.
Unfortunately, I don't have any other suggestions for you to try.
Everyone has issues with W10 and the IDT Beats audio system.
I have the HP 350 G1 and that driver link you posted is for my model notebook and it does not work on W10.
sp71886 worked fine on my 350 g1.