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I can't use additional microphone on my laptop

HP Recommended
HP Pavilion - 15-au171tx
Microsoft Windows 10 (64-bit)

Hi, My laptop is hp pavilion 14-al143tx. I can't use an additional microphone on my laptop. When I plug on the microphone port then it can't record the sound. But the default microphone (build-in) is working properly. I tried by sound settings. 

Then I used converter one port to double port it's recorded but so many noises. And also tried by Small soundcard. But the same result.  

61evpB0SfEL._SL1500_.jpgitem_XXL_5828564_3079872.jpg

I tried NEEWER NW-800 and BOYA M1. But they have so many noises and recording is low sound.

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HP Support Agent
HP Support Agent
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HP Recommended

Hi@Surajit-Singha, Welcome to the HP Support Community!

 

As per the model"NEEWER NW-800 and BOYA  Shared by you doesn't seem to support the noise cancellation.

 

For further confirmation contact manufacture.

 

I would Suggest buying which has got a noise cancellation Devices better quality recording 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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