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I can't use additional microphone on my laptop

HP Recommended
HP Pavilion - 15-au171tx
Microsoft Windows 10 (64-bit)

Hi, My laptop is hp pavilion 14-al143tx. I can't use an additional microphone on my laptop. When I plug on the microphone port then it can't record the sound. But the default microphone (build-in) is working properly. I tried by sound settings. 

Then I used converter one port to double port it's recorded but so many noises. And also tried by Small soundcard. But the same result.  


I tried NEEWER NW-800 and BOYA M1. But they have so many noises and recording is low sound.

HP Support Agent
HP Support Agent
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Hi@Surajit-Singha, Welcome to the HP Support Community!


As per the model"NEEWER NW-800 and BOYA  Shared by you doesn't seem to support the noise cancellation.


For further confirmation contact manufacture.


I would Suggest buying which has got a noise cancellation Devices better quality recording 



Hope this helps! Keep me posted. 


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