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HP Recommended
HP Pavilion x2 - 10-n138tu
Microsoft Windows 10 (64-bit)

HP Pavilion x2 -10-N138TU No Audio Output Device is Installed. I install new windows 10 on my laptop, and no audio output. I check on device manager, there is no audio driver.

3 REPLIES 3
HP Recommended

There are only 32 bit drivers for your notebook.

 

Go back and install W10 32 bit.

 

After you do that, below is the link to the  Intel Chipset, Graphics, Camera and Audio Driver Pack for your notebook:

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72640.exe 

 

HP Recommended

I try install win 10 32 bit but this device cannot boot 32 bit. I can only install using 64 bit. There is a way I can boot use 32 bit installation media? I see tha this device dont have legacy support, do you know whats the problem is?

 

HP Recommended

HP retired support for the model series since it is more than 10 years old in accordance with their consumer class PC support policy.

 

Unfortunately, I wouldn't know why you can boot from 64 bit installation media and not 32 bit installation media.

 

That's a very odd situation that I am not familiar with.

 

This reputable 3rd party website has the drivers you can use for your notebook, but they are only for W10 32 bit.

 

HP Pavilion x2 - 10-n000na drivers

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