I cannot install the Conexant ISST audio driver after I uninstalled because of audio issues.

[faye7771]

Because of this issue, I cannot hear anything anymore and there is a red cross on my speakers such that when I mute in normal cases. How do I fix this? It shows that I am supposed to connect it with a hardware source, but I uninstalled it because I read that after restarting, the driver will be installed back automatically... Please help me 

[ub6424]

Hello @faye7771 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current (basic) system configuration before we focus on <audio> problem ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Bluetooth USB>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results