I did not get B&o sticker on my latest purchase of hp victus fa2703tx laptop. Is my laptop is fake?

[Rohit7777]

Didnt get B&O sticker on my latest hp victus 2703tx and keyboard is also not completely balck. Is it new update from company or got a fake product.

[Hawks_Eye]

Hi @Rohit7777 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It’s understandable to feel concerned about these differences in your laptop. 

Here’s what you can consider:

B&O Sticker Absence:

• HP laptops with B&O audio often have the sticker as a branding feature, but its absence doesn’t necessarily mean the laptop is fake. HP might have updated the design or removed the sticker for certain models. You can confirm this by checking the product specifications on the HP Support page.

Keyboard Design:

• The keyboard not being completely black could also be part of a design update. HP occasionally makes aesthetic changes to its products, so this might be intentional. Again, verifying the design details for your specific model on HP’s website can help.

Authenticity Check:

• To ensure your laptop is genuine:
  • Check the serial number and product number on the laptop and verify them on the HP Warranty Check page.
  • Look for any discrepancies in packaging, documentation, or build quality.

Let me know if you need help navigating any of these steps! 😊

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye