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‎12-06-2024 02:36 PM

HP Recommended
Product: HP ENVY Laptop PC 13-ba1085cl
Operating System: Microsoft Windows 11

I have a HP ENVY Laptop PC. For some reason I have no Sound Device listed on my laptop when I go to Device Manager.    THerefore, no sound.  Help pls

I have tried a hard boot, but with no success in the system recognizing these were missing in order to reactivate the Sound Devices.  

Help please.

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1 REPLY 1

‎12-06-2024 04:25 PM

HP Recommended

@KJAggie78 

 

Please perform a clean install of

 

   Type: Driver-Audio
   Version: 6.0.9357.1 Rev.E
   Operating systems: Windows 11
   Release date: Aug 5, 2022
   File name: sp141071.exe (203.3 MB)
 
Regards.
BH
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