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‎09-06-2021 09:24 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd2053cl
Operating System: Microsoft Windows 10 (64-bit)

Hello I have an issue with my B&O audio app and I've seen multiple suggestions saying I try updating the driver. However, I downloaded the realtek hd audio driver from the official hp site and the warning I keep getting is below. Ive even tried contacting microsoft and I was told to reach out to hp

maxwe11wanjohi_0-1630941825963.png

 

Category:
2 REPLIES 2

‎09-06-2021 09:51 AM

HP Recommended

Try to navigate to c:\SWSetup\SP99122\ and see if there exist a file Config.exe. Try to run it from there.

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‎09-11-2021 11:59 AM

HP Recommended

I have done that and I got back the driver but now the audio control has an issue. It cannot connect to rpc service.

 

maxwe11wanjohi_1-1631383115301.png

 

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