I have an HP Pavilion DV7 Notebook PC 64Bit, my HPTrue Vision HD Camera is not working, to use Zoom

[JOA51]

I am trying to use Zoom but the camera in my system and audio are not working.

[The_Fossette]

@JOA51,

I reviewed your post and I understand that the webcam is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Is the webcam working with other apps?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!