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JOA51
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Message 1 of 2
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I have an HP Pavilion DV7 Notebook PC 64Bit, my HPTrue Vision HD Camera is not working, to use Zoom

HP Recommended
HP Pavilion DV7 Notebook PC
Microsoft Windows 10 (64-bit)

I am trying to use Zoom but the camera in my system and audio are not working.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@JOA51,

 

I reviewed your post and I understand that the webcam is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the webcam working with other apps?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03430151

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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