I have no sound on my PC. Apparently, all drivers are up to date.

[Ashaawele]

I have no sound on my PC. Apparently all drivers are up to date. Microsoft support took control and could not fix this. I am confused. Please help.

[Garp_senchau]

@Ashaawele, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

We're looking forward to helping you get back up and running! 

Regards, 

[Jack-1111]

I had a similar issue where everything looked fine—drivers updated, settings checked—but still no sound. In my case, dust or moisture in the speaker was the real problem. I used a tool from https://fixmyspeakerz.com/ that plays a sound to clear out anything stuck in the speaker. Might be worth trying if nothing else is working. Sometimes it's a hardware blockage, not software