Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

I have no sound

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

I have no sound 

Level 11
Level 11
2,977 2,911 395 1,274
Message 2 of 2
Flag Post
HP Recommended

Hello @RobCloyd,


So just to clarify, audio is not being emitted from the laptop speakers? If so, perhaps try installing audio drivers.


To recommend drivers, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL


Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)

I am currently preoccupied with both academic and professional priorities so please note that there may be a delay in my responses. Please take my advice with a pinch of salt and while I will try my best to help you with my limited knowledge, I may not be able to completely solve your issue. Thank you for your understanding.

You can show your appreciation for my post by clicking the blue thumbs up icon.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation