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RobCloyd
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Message 1 of 2
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I have no sound

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

I have no sound 

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EddyK
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Level 11
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Message 2 of 2
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Hello @RobCloyd,

 

So just to clarify, audio is not being emitted from the laptop speakers? If so, perhaps try installing audio drivers.

 

To recommend drivers, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL

 

Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)


I am currently preoccupied with both academic and professional priorities so please note that there may be a delay in my responses. Please take my advice with a pinch of salt and while I will try my best to help you with my limited knowledge, I may not be able to completely solve your issue. Thank you for your understanding.

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