I hear a short click before playing some system sounds: eject the device from usb, confirm the launc

[Alex642]

Please help me to solve the issue.

I hear a short click from the speakers when I confirm the safe removal of the device from the usb port (I do this by clicking on the icon at the bottom right of the screen) or I hear it before opening a window confirming the launch of some program. I have windows 10. I tried installing different versions of sound drivers from the official HP website for my version of laptop and updating the bios. reinstalled the operating system. all the same.

... this is not the system sound of the operating system. this effect is heard before the system sound. the sound is reminiscent of connecting external speakers through the audio input or like turning on the laptop speakers if they were not turned on before.

sound is heard as "chk".

[ub6424]

Hello @Alex642 

Sorry to hear that you are having problems ... I would like to help you.

(1) Please turn off <Windows sound effects>

How to Turn Off (or Customize) Sound Effects in Windows

(2) Please report your results

[Alex642]

thanks for the advice,

But this is not the system sound of the operating system. this effect is heard before the system sound. the sound is reminiscent of connecting external speakers through the audio input or like turning on the laptop speakers if they were not turned on before.

sound is heard as "chk".

[ub6424]

Hello @Alex642 

Thanks for reporting.

Ok, let's continue ...

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Alex642]

[Alex642]

is this information enough? I don't know if some data is safe to distribute. I closed one line.  

[ub6424]

Hello @Alex642 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install

Intel Management Engine Driver

2205.15.0.2623 Rev.W

272.6 MB

Apr 18, 2022

Download

Conexant HD Audio Driver

10.0.4561.126 Rev.Q

501.0 MB

Dec 3, 2020

Download

Optional:

HP Battery Health Manager BIOS Setting Update

1.0.2.1 Rev.A

0.5 MB

Nov 20, 2020

Download

(3) Shutdown Windows ( No Sleep / No Hibernate )

(4) Disconnect charger

(5) Press and hold <power> button for 30 seconds

(6) Connect charger

(7) Start Windows and test <audio>

(8) Please report your results