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‎03-01-2021 02:23 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

after I have updated my laptop audio drivers my hp audio control has stopped working so I uninstall it then my laptop voice has changed to worse it has become weak and unclear how can I fix this problem and how I can install hp audio control again

1 REPLY 1

‎03-03-2021 11:33 AM

HP Recommended

Hi@SuleimanMahmoud, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps Audio issue 

 

 

To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.

Option 1: Download and install the SoftPaq to update the audio driver:

 

 Link to update the BIOS.

 

Realtek High-Definition (HD) Audio Driver

 

Option 2: Update the audio driver in Device Manager

  1. Open Device Manager.
  2. Expand Sound video and game controllers.
  3. Right-click on Realtek Audio Device.
  4. Select Update Driver Software.
  5. Select Search automatically for updated driver software.
  6. Follow the on-screen instructions to download and install the driver.

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

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