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I lost my audio after a windows 10 recovery

HP Recommended
HP ENVY TS 17 Notebook
Microsoft Windows 10 (64-bit)

After doing a recovery (Windows 10) I lost the Audio.

This is not the first time, since I have done a few recovery lately due to problems with OneDrive.

How do I get a link to download new drivers for Audio?

Please HELP???

Every time it is getting worst and worst, and harder to find out the solution even in HP Support Assistant that used to have the solution before BUT NOT NOW!!

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Message 2 of 2
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HP Recommended



There are many different models/products, what is your HP ENVY TS 17 Notebook ? Please use the following way to find out the model/product of your machine


Please do NOT post its Serial number (s/n).


**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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