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‎02-27-2024 03:51 PM

HP Recommended
Operating System: Microsoft Windows 11

I have not used my laptop for one month and out of a sudden, the microphone and the audio do not work anymore. I wanted to install a driver, but there is none available for my HP ENVY with Windows 11. What can I do?

1 REPLY 1

‎02-27-2024 04:40 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W11 audio driver from the newer 15-ed1xxx model series which has W10 and W11 drivers:

 

HP ENVY x360 Convertible Laptop PC 15-ed1000 Software and Driver Details

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