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- HP Community
- Notebooks
- Notebook Audio
- I need help finding drivers

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07-18-2025 01:41 AM
I cannot find drivers for:
Multimedia Audio Controller:
PCI\VEN_8086&DEV_51CA&SUBSYS_8DCD103C&REV_01
PCI\VEN_8086&DEV_51CA&SUBSYS_8DCD103C
PCI\VEN_8086&DEV_51CA&CC_040100
PCI\VEN_8086&DEV_51CA&CC_0401
Realtek BthLeAudio:
RTK_BT\{5DBB7054-7951-4B40-B907-52F1E482C57F}&C&0BDAB86A
RTK_BT\{5DBB7054-7951-4B40-B907-52F1E482C57F}
Please help. Thanks in advance.
07-21-2025 11:55 AM
@WJonczy, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
To find drivers for the specific devices you've listed, you can try the following steps:
HP Support Website:
- Visit the HP support website and enter your laptop or desktop model number. This site provides drivers for HP devices, which may include updates for multimedia audio controllers and Bluetooth audio devices.
Windows Device Manager:
- Open the Device Manager on your computer.
- Navigate to the device in question (such as 'Multimedia Audio Controller' or 'Realtek BthLeAudio').
- Right-click on the device and select 'Update driver'.
- Choose 'Search automatically for updated driver software'.
Intel and Realtek Websites:
For the Intel Multimedia Audio Controller:
Visit Intel's driver support page and use the search tool to locate drivers using the PCI vendor and device ID.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee