• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fa2000 (A8VX7AV)
Microsoft Windows 11

I cannot find drivers for:


Multimedia Audio Controller:
PCI\VEN_8086&DEV_51CA&SUBSYS_8DCD103C&REV_01

PCI\VEN_8086&DEV_51CA&SUBSYS_8DCD103C
PCI\VEN_8086&DEV_51CA&CC_040100
PCI\VEN_8086&DEV_51CA&CC_0401

Realtek BthLeAudio:
RTK_BT\{5DBB7054-7951-4B40-B907-52F1E482C57F}&C&0BDAB86A

RTK_BT\{5DBB7054-7951-4B40-B907-52F1E482C57F}

Please help. Thanks in advance.

1 REPLY 1
HP Recommended

@WJonczy, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To find drivers for the specific devices you've listed, you can try the following steps:

HP Support Website:

  • Visit the HP support website and enter your laptop or desktop model number. This site provides drivers for HP devices, which may include updates for multimedia audio controllers and Bluetooth audio devices.

Windows Device Manager:

  • Open the Device Manager on your computer.
  • Navigate to the device in question (such as 'Multimedia Audio Controller' or 'Realtek BthLeAudio').
  • Right-click on the device and select 'Update driver'.
  • Choose 'Search automatically for updated driver software'.

Intel and Realtek Websites:

For the Intel Multimedia Audio Controller:
Visit Intel's driver support page and use the search tool to locate drivers using the PCI vendor and device ID.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.