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HP Recommended
HP EliteBook Folio 1040 G1
Microsoft Windows 10 (64-bit)

I want IDT High Definition Audio Driver for HP Elitebook Folio 1040 G1 for my laptop.  Accidentally I uninstall this software then I can't get proper sound in my laptop. I install this driver "sp65196" but when I install this driver then show this message " The hardware detected is not supported by this IDT software packageThe install will be aborted". Please help anyone

1 REPLY 1
HP Recommended

@Busyhasan741 

 

Please download and install the following software

 

   https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

Regards.

BH
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