I want to put Beats Audio back on my Laptop

[Daren1]

I was having problems with my Audio having a wave to it. The volume would lower and raise periodically while using it through my external speakers. I tried all kinds of fixes and nothing ever worked. One of the fixes i tried was removing the Beats Audio and now I would like to put it  back on.  I watched a youtube video to remove it. It no longer shows that it exists anywhere on my laptop.  I want to put it back on because the sound quality was better at least. I'm sure i need a new sound card but still want my Beats back. Can anyone please tell me how to get Beats Audio back on this laptop. I have updated to Windows 10.

 Thank you

[DavidPK]

Hi,

Can you post back with the full Model No. and Product No. of your Envy 17 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

Regards,

DP-K

[Daren1]

HP ENVY 17 Notebook PC  Product # E0K86UA#ABA . I don't know what series it is. I have a serial number. I did get (IDT high definition audio back on. I don't see anything that says Beat Audio though. Are these the same thing?

[DavidPK · Accepted solution]

Hi,

Download and reinstall the IDT HD Audio software package on the following link - this should also provide the Beats gui.

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

When the reinstallation has completed, restart the notebook and let Windows fully load for a few minutes.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, check if the Beats icon is now present.

Regards,

DP-K

[DavidPK · Accepted solution]

Hi,

Download and reinstall the IDT HD Audio software package on the following link - this should also provide the Beats gui.

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

When the reinstallation has completed, restart the notebook and let Windows fully load for a few minutes.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, check if the Beats icon is now present.

Regards,

DP-K

[Daren1]

Thank You very much, I found the control panel too. Thank You so much for your time and help!

[sacchi3]

Hey I had tried with the link but nothing worked please help

[dklman]

Does this help with the ID's

Device SWD\MMDEVAPI\{0.0.0.00000000}.{7416c796-a238-4f27-9c55-6fb648d55cbc} was configured.

Driver Name: audioendpoint.inf
Class Guid: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}