Impossible to reinstall driver, Registry is corrupted

[Pasand]

DriversI search all drivers sound and video for My Envy because, due to a bad uninstall, the drivers present on the laptop can not be reinstall (error 19). The drivers found on the HP support doesn't help.

Laptop : HP Eny X360 15-aq101nb

OS : Windows 10 1803.

Does somebody knows where find all the original drivers for this laptop?

The situation is visible in the picture:

[Lil_Boy_Blue]

Hi

Try

https://support.hp.com/us-en/product/hp-envy-15-aq100-x360-convertible-pc/12499186/model/16449968

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-aq100-x360-convertible-pc/12499186/model...

[Pasand]

Thanks, but I have already tried this. I am afraid that (message when I try to restore from the previous restore point) that a cluster on my  HD is corrupted and that some part of a driver was present. I have tried chkdsk, sfc /scannow and DISM, all was reconstructed, I am afraid I had to reinstall from scratch.

[Lil_Boy_Blue]

Hi

Ccleaner?  Defraggler?

Delete the corrupted Restore Point.

[Pasand]

Thanks for your help and suggestion. I have already tried. After 4 days of issues, I decide to reinstall with the mvp (Minimum Vital Programs) waiting reaction of HP support about the status of my HD. (ticket created one week before, but no reaction. I will phone tomorrow, 5 open days without reaction, it is not normal, nor acceptable (I work partially for an help desk, so I know what I say).