Inbuilt microphone not detected on HP Spectre

[Cestsibon]

All drivers are the latest. HP Support app shows error detected but gives no way forward.

Currently unable to use notebook in Teams Zoom Skype etc as no microphone.

Any thoughts as to how to fix this please? I feel this is basic stuff for such a high-end device.

Many thanks

[Raj_05]

Hi @Cestsibon,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your inbuilt microphone is not being detected on your HP Spectre laptop, there are several things you can try to troubleshoot the issue.

• Check the microphone settings: Open the Windows sound settings and make sure that the microphone is set as the default recording device. To do this, right-click on the volume icon in the taskbar, select "Open Sound settings," and then click on "Sound Control Panel." In the Recording tab, check if your microphone is listed and set as the default device.
• Update your audio driver: Outdated or faulty audio drivers can cause issues with the microphone. To update the driver, go to the Device Manager, locate the audio device, right-click on it, and select "Update driver." Follow the on-screen instructions to complete the update.
• Check for hardware issues: If the above steps do not solve the problem, there may be a hardware issue with the microphone or the sound card. You can try running the HP PC Hardware Diagnostics tool to check for any hardware problems. To access the tool, restart your computer and press the F2 key repeatedly until the HP PC Hardware Diagnostics UEFI screen appears. From there, select "Component Tests" and then "Audio."
• Use an external microphone: If the inbuilt microphone is still not working, you can try using an external microphone connected to the laptop's audio jack or USB port. This will help you determine if the issue is with the microphone or the laptop's audio hardware. 

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support