cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Mickaelj
New member
4 2 0 0
Message 1 of 5
433
Flag Post

Solved!

Installation windows 11 - impact sur le son

HP Recommended
Ordinateur portable HP EliteBook 745 G6
Microsoft Windows 11

Depuis l'installation de windows 11, le son a disparu. 

Message dans le gestionnaire de tâches : niveau Enceinte Realtek(R) audio

Les paramètres de l’appareil pour SWD\MMDEVAPI\{0.0.0.00000000}.{d7fa1c05-f39e-4c46-8901-f41fc0986766} n’ont pas été migrés à partir de l’installation précédente du système d’exploitation en raison d’une correspondance partielle ou ambiguë entre les appareils.

dernier ID d’instance de périphérique : SWD\MMDEVAPI\{0.0.0.00000000}.{8a2984da-8e97-4f67-9907-f66e1fe80c35}
GUID de classe : {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
chemin d’accès d’emplacement :
niveau de migration : 0xF00000000000F120
présent : false
État : 0xC0000719

 

Pour info, le programme bang & olufsen ne fonctionne plus.

 

J'ai tenté tous les tests, sans résultat

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
Level 16
7,750 7,649 816 2,871
Message 4 of 5
Flag Post
HP Recommended

-you have to write in English

-if the answer given, did not solve your problem, specify

check the version installed .. Completely remove the driver in place (check the box to remove the driver completely)
restart
install the given driver
restart
check, if the driver is installed
check all audio settings
Give pictures of what is
ex:

Capture d’écran 2021-11-27 121540.png

 

Capture d’écran 2021-11-27 121643.png

if you listened to music you should have this if it works

 

audio.gif


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4
Prométhée
Level 16
Level 16
7,750 7,649 816 2,871
Message 2 of 5
Flag Post
HP Recommended

hi

you have to write in English

did you try this driver

 

Realtek HD Audio Driver

 

 

13.9136.3349.95 Rev.Q368.5 MB28 avr. 2021Télécharger


if the answer given, did not solve your problem, specify

Have you installed windows 11 ...
the computer, was indicated compatible and you used windows update ...?
or have you forced the installation?
What is the model of the computer?

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
1 person found this reply helpful
Was this reply helpful? Yes No
Mickaelj
Author
New member
4 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Bonjour,

J'ai installé votre niveau pilote. résultat pas de son

 

L'installation de Windows 11 est réalisée par Windows Update. VERSION  Windows 11 Professionnel 64 bits Version : 22000.348

 

Référence PC : produit 5VU36AV et série 5CG0090NRB

MERCI

Was this reply helpful? Yes No
Prométhée
Level 16
Level 16
7,750 7,649 816 2,871
Message 4 of 5
Flag Post
HP Recommended

-you have to write in English

-if the answer given, did not solve your problem, specify

check the version installed .. Completely remove the driver in place (check the box to remove the driver completely)
restart
install the given driver
restart
check, if the driver is installed
check all audio settings
Give pictures of what is
ex:

Capture d’écran 2021-11-27 121540.png

 

Capture d’écran 2021-11-27 121643.png

if you listened to music you should have this if it works

 

audio.gif


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year

View solution in original post

Was this reply helpful? Yes No
Mickaelj
Author
New member
4 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Hello,

 

i've a sound.

 

Thanks

 

 

Mickaelj_0-1638015114277.png

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation