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‎12-22-2024 04:28 PM

HP Recommended

there is no sound video game controller in my device manager,( it has just disappeared) so none of these options will assist

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‎12-23-2024 07:17 AM - edited ‎12-23-2024 07:19 AM

HP Recommended

Expand the hidden option in the device manager

BeemerBiker_0-1734963287405.png

 

You can always restore your laptop to factory condition.   Sorry, I do not have a link solve the Intel's DSP problem

BeemerBiker_1-1734963411485.png

 

https://d34z73bbtpzgej.cloudfront.net/

 

If you decide to restore the OS then watch after every subsequent update and if the problem returns then uninstall the update or find a restore point to restore your system to before the problem occured.

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‎12-23-2024 02:01 PM

HP Recommended

Thank you for your guidance. The factory reset fixed it.

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‎12-27-2024 10:03 AM

HP Recommended

If this happens again, possibly there is a solution below

https://h30434.www3.hp.com/t5/Desktop-Audio/High-Def-Audio-DSP-error-Unable-to-install/m-p/9269285/h...

Thank you for using HP products and posting to the community.
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problem please mark this as a solution so others can find it
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