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‎08-09-2022 11:45 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg2000 (4U8D6AV)
Operating System: Microsoft Windows 11

Hello,

I am facing an issue with my internal mic. I bought my laptop 1.5 weeks back, and the microphone is only working in websites on google chrome(discord ,teams, google meet).But when I download the applications of the specific app(Microsoft teams ,discord) my microphone does not work and the other person cannot hear me at all, but the issue fades when I'm using a Bluetooth headset.

I have tried the following steps to resolve the issue but none have worked successfully.

 

1) Troubleshoot tool in windows

2)Changing app specific settings for the mic

3)Un-installing device drivers and re-installing

4)Updating Windows and Drivers

 

Please Help!!

 

Thank You.

2 people had the same question
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