Create an account on the HP Community to personalize your profile and ask a question
03-04-2021 09:52 AM
Microphone working fine in the settings (the bar is going up) but when I want to use it in some applications (e.g. discord, WhatsApp, MS teams..) the microphone stops working. Is there any way I can fix this issue?
03-08-2021 03:21 PM
Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps Audio issue
To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.
Option 1: Download and install the SoftPaq to update the audio driver:
Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.
Option 2: Update the audio driver in Device Manager
- Open Device Manager.
- Expand Sound video and game controllers.
- Right-click on Realtek Audio Device.
- Select Update Driver Software.
- Select Search automatically for updated driver software.
- Follow the on-screen instructions to download and install the driver.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Didn't find what you were looking for? Ask the community