Internal Microphone does not work, I cannot see my internal microphone in device manager

[sukinora]

I downloaded AMD Software then my internal microphone dissapeared, and my sound settings was not working properly. For instance, I turned up the volume a little but computer's volume was always full. Now I cannot uninstall the software and I downloaded Realtek High Definition Audio Driver but it didn't work. My internal microphone dissapeared and I cannot find it. I hope somebody will help me.

[banhien]

@sukinora 

Please perform a clean install Audio software/driver, this should help.

   (a) Download the following driver and save on your computer,
             https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149638.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.

Regards.

[sukinora]

Thank you for reply but when I try to run and set up the driver, my computer gives a blue screen error. So, I couldn't set up the driver you sent.

[TheArchitekt]

Hey, I'm having the exact same issue after downloading the AMD software on my HP x360 laptop, any fixes?