cancel
Showing results for 
Search instead for 
Did you mean: 
Maru2
New member
2 1 0 0
Message 1 of 4
212
Flag Post

Internal Microphone not working

HP Recommended
HP Spectre Folio 13
Microsoft Windows 10 (64-bit)

My internal microphone stopped working.
No matter how I ran diagnostics, set up microphone or fix settings, it still does not work.

 

Please help.

 

3 REPLIES 3
KrazyToad
Retired
Retired
22,744 22,731 1,371 1,397
Message 2 of 4
Flag Post
HP Recommended

@Maru2

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Maru2
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi KrazyToad,

Thank you for your assistance. It's still not working.

What else should I do?

Thanks!

-Maru2

Was this reply helpful? Yes No
KrazyToad
Retired
Retired
22,744 22,731 1,371 1,397
Message 4 of 4
Flag Post
HP Recommended

@Maru2

 

Please perform a Reset and let me know how it goes

 

Link: https://support.hp.com/in-en/document/c04742289

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation