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‎11-03-2023 07:13 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)

11/3/23

My internal microphone was working fine on Zoom this morning. After a Windows 11 update to version 23H2, my internal microphone stopped working and no longer shows up in my device manager. Also the volume from my speakers went to 100% for all settings. Nothing I've tried will get the microphone back into the device manager. I was able to adjust the volume down messing with the settings. My headset speakers and microphone work fine. App permissions to use the microphone are on.

Version 22H2 worked fine all the way around, before the update. Microsoft, if it ain't broke, please don't fix it.

Any solution will help. Thanks

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