Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Internal speakers volume getting low when the charger is plugged in

HP Recommended
HP ENVY Laptop 17-ae1xx
Microsoft Windows 10 (64-bit)


When I  plug the charger in to my laptop, suddenly the volume is getting 50 % low. If I remove the charger, then the volume will rise to it initial level. I think, may be the speaker which is located near to the charging port stops working during that time. 

Please help to fix this issue. 

HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,603
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community!


I recommend you download and install the audio driver from the below link and check whether the issue is resolved.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation