Is Type-C Headset compatible with my Laptop?

[dindaauditaa]

Hello, I have an HP Laptop PC 15-dw3000 and would like to know if it's compatible with type-C audio since I have a type c headset and would like to use it. Thanks!

[Rainbow23]

Hi @dindaauditaa,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you wanted to know if type-C audio was compatible with your HP Laptop PC 15-dw3000.

You may need to follow the steps to resolve this issue.

1. Plug your headphones in.
2. At the bottom right side of your desktop taskbar, right click the volume icon and select Playback devices.
3. Check the default device and if it detects the headphones you plugged in.
4. If it does not detect your headphones, you will need to update your BIOS.

You may update the BIOS by following the steps from this document. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[dindaauditaa]

Hello, updating my BIOS does not help 😞

[Rainbow23]

Hi @dindaauditaa,

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!