Is there a build in microphone on a HP ENVY 16-h0250nd?

[John-BoZ]

Is there a built-in microphone on an HP ENVY 16-h0250nd with Windows 11 version 23H2?

On my system, I see errors under "Other devices":

• BT Sideband Device
• Digital Microphone Device

I've updated the drivers, deleted the devices, performed a system check with HP software, updated the firmware, etc., but nothing helps.

What could be the problem?

[resistencia]

Hi 

install the following drivers

Intel Chipset Installation Utility and Driver

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148431.exe

Intel Serial IO Driver

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148271.exe

Realtek High-Definition (HD) Audio Driver

https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150339.exe

Intel High-Definition (HD) Graphics Driver

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148433.exe

[John-BoZ]

I followed all the instructions exactly as described and in that order. I also restarted the laptop just to be sure. But none of it helped. In Device Manager, I still see exclamation marks next to BT Sideband device and Digital microphone device. Under Audio inputs and outputs, there is only a Speaker (Realtek(R) Audio).

[resistencia]

click on those drivers then click on details and select the hardware ID and copy it here.

[John-BoZ]

BT Sideband device - Description and Information

Device INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30&SUBSYS_8A2D103C&REV_0001\5&2adb4ab4&0&0000 was configured.

Driver Name: oem17.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Driver Date: 08/25/2023
Driver Version: 10.29.0.9677
Driver Provider: Intel(R) Corporation
Driver Section: IntcAudModel.NT
Driver Rank: 0xFF2001
Matching Device Id: INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30
Outranked Drivers: oem19.inf:INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30:00FF2001 oem53.inf:INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30:00FF2001
Device Updated: true
Parent Device: INTELAUDIO\DSP_CTLR_DEV_51C8&VEN_8086&DEV_0222&SUBSYS_8A2D103C&REV_0001\4&3816eacd&0&0800

==========

Digital microphone Device  - Description and Information

Device INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_8A2D103C&REV_10EC\5&2adb4ab4&0&0000 was configured.

Driver Name: oem20.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Driver Date: 08/25/2023
Driver Version: 10.29.0.9677
Driver Provider: Intel(R) Corporation
Driver Section: IntcAudModel.NT
Driver Rank: 0xFF2001
Matching Device Id: INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20
Outranked Drivers: oem59.inf:INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20:00FF2001
Device Updated: true
Parent Device: INTELAUDIO\DSP_CTLR_DEV_51C8&VEN_8086&DEV_0222&SUBSYS_8A2D103C&REV_0001\4&3816eacd&0&0800

[resistencia]

try following these steps

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