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HP Recommended
HP 2000 notebook
Microsoft Windows 7 (32-bit)

My laptop's microphone is not working. During a video call I can hear everyone but I'm not audible to anyone. I have already used 'sound recorder' but after recording I cant hear anything that means nothing has been recorded. Please solve this.

I'm using windows 7 (32 bit)

HP 2000 notebook

Product ID : 00426-OEM-8992662-00010

1 REPLY 1
HP Recommended

@Atanu26

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Check the microphone hardware (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Update the audio driver
  • Step 3: Use the Troubleshooting tool
  • Step 4: Configure the sound settings in Windows
  • Click here: https://support.hp.com/in-en/document/c03421813 to complete the troubleshooting step.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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