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‎03-22-2023 07:36 AM - edited ‎03-22-2023 07:44 AM

HP Recommended
Product: HP ProBook 450 G7 Notebook PC (6YY22AV)

My sound/mic mute light on my keyboard is not working after i reset my laptop

and i alreaady have tried to reinstall the drivers (realtek(R) audio)

and its still not working.

the sound and mic are working fine but the lights are not working

 

Product name: Hp probook 450 g7

Product ID: 1B7G9ES#A2N

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2023 08:07 PM - edited ‎03-26-2023 08:09 PM

HP Recommended

i think i might have found easier solution by myself

 1, open settings (press windows key then look for a gear icon)

2,click on apps

3,below apps&features click on Optional features

4,then click on Add a feature and then search for media feature pack and install it 

 

note: 1,  if you didnt see any thing searching for media feature pack it means its already installed

           2, it worked for me (as i originally downloaded it for one of the app) but it also seems to have fixed the led light problem

View solution in original post

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1 REPLY 1

‎03-26-2023 08:07 PM - edited ‎03-26-2023 08:09 PM

HP Recommended

i think i might have found easier solution by myself

 1, open settings (press windows key then look for a gear icon)

2,click on apps

3,below apps&features click on Optional features

4,then click on Add a feature and then search for media feature pack and install it 

 

note: 1,  if you didnt see any thing searching for media feature pack it means its already installed

           2, it worked for me (as i originally downloaded it for one of the app) but it also seems to have fixed the led light problem

Was this reply helpful? Yes No
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