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Locked

‎01-12-2019 02:01 PM

HP Recommended
Product: HP Probook
Operating System: Microsoft Windows 10 (32-bit)

Ich habe vor ein paar Tagen mein neues HP Probook bekommen.

Nun habe ich ein Problem mit dem Kopfhöreranschluss: Der Ton kommt nur aus der rechten Seite!

Es liegt nicht am Kopfhörer, habe 3 verschiedene ausprobiert, immer das gleiche Problem.

Wenn ich bei eingestecktem Kopfhörer-Stecker den Stecker nach oben oder unten drücke höre ich den Ton auf beiden Seiten.

Sobald ich loslasse wieder nur auf einer Seite.

Extrem nervig!!!

Ist das ein Wackelkontakt bei einem fast nagelneuen Gerät?
Ganz am Anfang hat der Kopfhöreranschluss normal funktioniert!

Bitte um Unterstützung.

Sven

1 REPLY 1

‎01-12-2019 05:16 PM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community..
 

German: HP Gemeinschaft
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Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP.
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