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HP Gaming Pavilion - 15-cx0002nl

Hello,

I have a Pavillon 15-cx0002nl on which I always experience audio clicks and pops on USB audio interfaces due to DPC latency. I use professional audio interfaces from RME which are top of the line in quality, so I'm sure they are not the problem. I also used a Focusrite 2i2 that has the same problems on lower buffer settings.

I tried almost every tweak advised on the internet and contacted the manufacturer's support but they told me that the problems come from the hardware and OS setup of my PC.

Here's the report from Latencymon:

 

bef01.pngbef02.pngbef03.pngbef04.png

 

I kindly ask, please do not give me advices like reinstalling drivers or simple tweaks as I already tried almost everything that can be found on the internet.

Thanks,

Frank

1 REPLY 1
HP Recommended

Here's a second Latencymon report executed after I disabled the NVidia video card as a test:

aft01.pngaft02.pngaft03.pngaft04.png

 

Often LAtencymon complains about ntoskrnl.exe as the main culprit.

FRank

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