Laptop is producing crackling sounds

[Aakash11k]

Since yesterday my laptop is producing crackling sounds on the left speaker and if I try to uninstall or change the driver, the output volume becomes too low on both the speakers but it solves the crackling sounds.

[Lachs]

This looks like a driver conflict between Realtek Audio and the AMD Audio CoProcessor.

Which driver version (Driver) and hardware ID (Details) does the AMD Audio CoProcessor have? Can be found in the Device Manager > System devices > AMD Audio CoProcessor > (see above).

If hardware ID:

PCI\VEN_1022&DEV_15E2&SUBSYS_(can be different)&REV_00

or

PCI\VEN_1022&DEV_15E2&SUBSYS_(can be different)&REV_01

then the driver version should be 2.xx.x.xx, version 6.x.x.xx causes these problems.

The correct driver can be found in the Microsoft Update Catalog.

Install:

Uninstall AMD Audio CoProcessor from Device Manager (remove with software) > Restart > Windows reinstalls a version 2.x driver

You can upgrade this to a higher version:
Download the driver > Unpack it into a folder with an unpacker like 7-Zip > in the Device Manager > Update driver > Browse my computer for drivers > Browse button and select the folder with extracted files from the CAB file > OK > Next > Close

or

In the folder with the unpacked driver files > Right-click amdacpbus.inf > Install > Restart

Right-click on the loudspeaker symbol in the systray at the bottom right > surround sound > click on deactivate (even if a check mark has already been set) should also eliminate the noise, but only temporarily.

[Aakash11k]

how to find the correct driver from the catalog?, there are many.

[Lachs]

The drivers only differ according to the version, as they are all for Windows 10 and higher. It is advisable to first try the version 2.x driver that Windows Update automatically installs. You can try a version update later.