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1 REPLY 1
02-09-2021 12:08 PM
HP Recommended
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Did you make any changes on the settings of your PC prior to the issue?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- Have you closed all the meeting calls such as zoom?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
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