Laptop repair Mic issue

[Adnan3540]

I want to solve  my laptop mic problem.but HP world not support me how I registered my complaint and resolve my problem.

[VikramTheGreat]

Hi @Adnan3540,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it is when your HP laptop microphone isn’t working, and you feel unsupported. Let’s try fixing the mic issue first.

Step 1: Fix the Microphone Issue

Here are the official HP troubleshooting steps for Windows 11/10:

1. Check Microphone Settings

• Go to Settings > System > Sound.
• Under Input, make sure your microphone is selected.
• Click Device Properties and ensure the volume is up.

2. Allow Apps to Use the Microphone

• Go to Settings > Privacy & Security > Microphone.
• Turn on Microphone access and allow apps like Zoom, Teams, etc.

3. Update Audio Drivers

• Press Windows + X → Device Manager.
• Expand Sound, video and game controllers.
• Right-click your audio device → Update driver.
• Or download the latest driver from: 👉 Official HP® Support

4. Run HP Hardware Diagnostics

• Restart and press Esc repeatedly → F2 → Component Tests > Audio.
• This checks if the mic hardware is working.

6. Disable Dynamic Boost (Optional)

In NVIDIA Control Panel or OMEN Hub, disable Dynamic Boost if available.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat