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TechKnight25
New member
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Message 1 of 3
377
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Laptop speakers rumbly/crunchy when playing back audio, even after repair

HP Recommended
Pavilion x360 15t-touch (dq100)
Microsoft Windows 10 (64-bit)

I recently sent in my laptop as I noticed that the speakers were making crunchy sounds when playing back youtube videos. I did a full system restore and it still was like that, so I sent in my device for repair.

 

Now, after getting it back (Hp says they replaced the speakers entirely), I tested the speakers again... and the sound was worse! Now I feel the speakers rumbling when playing back youtube videos, and they are still crunchy! What is going on? Why didn't HP repair my speakers properly (since there is obviously still a problem)?

2 REPLIES 2
ThomM69
Level 2
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Message 2 of 3
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HP Recommended

Does this happen when you use external speakers or earbuds?

 

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TechKnight25
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Message 3 of 3
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HP Recommended

Nope, it works just fine

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