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‎12-26-2018 11:19 PM - edited ‎12-27-2018 02:30 AM

HP Recommended
Product: HP ProBook 450 G4
Operating System: Microsoft Windows 10 (64-bit)

I recently installed the latest Conexant Audio driver for my HP ProBook 450 G4 with Windows 10 October 2018 update from the HP drivers and softwares page for my probook which has a SoftPaq number: sp92117 and version: 11.49.3690.124. The driver installation was sucessful and I restarted my laptop to complete the installation of the driver and lower the audio volume. After this, when I shut down and boot the laptop at another time, restart the laptop and put the laptop on sleep mode and waking it later, the audio volume automatically sets itself to 67% which is the driver's default volume after installation and I have to lower the volume to comfortable level after boot, restart or waking the laptop from sleep. I have tried uninstalling the driver completely together with the previous version provided via windows update but the problem still persists and the previous audio driver version is not compatible with Windows 10 April 2018 update and later.

 

Another problem with this driver that when I right click the audio controls icon on the system tray, the menu is fuzzy on my laptop which has a 15.6 inch high dpi screen of 1920X1080 screen resolution. When I click the About menu item and right click the Audio Controls button again, the menu is smaller as if it is being scaled at 100% regardless of the screen size and resolution instead of the dpi scaling which is above 100% that windows uses. This problem is illustrated as shown below

HP audio control.png

Please provide a solution to the conexant audio driver problem.

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