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‎11-28-2019 07:40 PM

HP Recommended

Two things helped me with the bad audio on my Spectre.

 

1. download an older driver.  https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87996.exe.  Uninstall your current audio device and select delete driver.  Then install this one.

2. power off the laptop.  Press and hold Power +F6 (mute) together for 15 seconds.  Then power on.

 

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