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HP Recommended
HP Notebook - 15-bs038dx
Microsoft Windows 10 (64-bit)

Hi. I have an HP Notebook - 15-bs038dx and like a lot of others here, I haven't had audio since the 10th and am getting the 'No Audio Output Device Detacted' pop-up. I tried my hardest to fix the situation following the instructions of other posts on here, but nothing has worked. Also worth noting, it won't let me install sp89052.exe (the Realtek High Definition Audio Driver). I get an error message.

 

I've been in an endless cycle of uninstalling and reinstalling drivers and at this point, I'm at my wits end. I'm a college student and currently working on a project, so I really need to fix this problem asap. I'd appreciate any help I can get.

 

This is what my Device Manager situation looks like at the moment:

screprint.pngscreprint2.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
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3 REPLIES 3
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HP Recommended

Omg, thank you sooooo much! I was nearing tears of frustration. I have nothing but thanks for you!

HP Recommended

Your very welcome @anabanana83

 

REO

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