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HP Recommended
HP Spectre 15-eb1 x360 Convertible Laptop PC IDS Base Model

A loud continuous beep comes from my HP Spectre x360 

Windows 11 Version 22H2

Everytime sound plays there is a long beep that eventually stops. For videos with continuous sound the beep is also continuous

It can not be muted and is not dependent on volume.

 

Please help!

2 REPLIES 2
HP Recommended

Hi @MadisonianC ,

 

Welcome to the HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


A continuous beep coming from your HP Spectre x360 could indicate a hardware issue or a problem with the audio driver. Here are steps you can take to troubleshoot and resolve the issue:

Check Audio Driver:

  • Go to "Device Manager" on your laptop.
  • Locate the "Sound, video, and game controllers" section.
  • Right-click on your audio device and select "Update driver."
  • Follow the on-screen instructions to update the driver.

Reinstall Audio Driver:

  • In "Device Manager," right-click on your audio device and choose "Uninstall device."
  • Restart your laptop, and Windows should automatically reinstall the audio driver.

Check for Windows Updates:

  • Make sure your operating system is up to date. Go to "Settings" > "Windows Update" and check for updates. Install any pending updates.

Run Windows Troubleshooter:

  • Go to "Settings" > "System" > "Troubleshoot."
  • Run the "Playing Audio" troubleshooter.

Check for Malware:

  • Perform a full system scan using your antivirus software to rule out any malware causing the issue.

Check Sound Settings:

  • Right-click on the speaker icon in the taskbar and select "Open Sound settings."
  • Under the "Output" section, ensure the correct playback device is selected.

BIOS Update:

  • Visit the HP support website for your laptop model and check if there's a BIOS update available. If so, follow the instructions to update your BIOS.

Hardware Check:

  • If the issue persists, it may be a hardware problem. run the hardware diagnosis.

System Restore:

  • If the issue started recently, you might consider using System Restore to revert your system to a point before the problem began. This can be found in "Control Panel" > "Recovery."

 

I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hi@MadisonianC,
 

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.

 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.

 

I will be archiving this case for now; however, you can respond to the same thread to continue the conversation.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

Gaya1239 

HP Support


A_Gayathri
HP Support Community Administrator.
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