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HP Recommended
HP Envy 17t-n100
Microsoft Windows 10 (64-bit)

I have been experiencing noises upon boot-up. I'm getting a loud, brief static noise thru the speakers during the boot-up screen. It has been consistent for the past 3 days. I'm not experiencing any other audio problems.

3 REPLIES 3
HP Recommended

@woodcider


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a Test and let me know if you hear that sound

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- On the main menu, click Component Tests and Audio

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

I followed your instructions and I'm still experiencing a burst of static from the laptop speakers upon bootup. I think the hard drive is making a whining noise as well upon start up. 

HP Recommended

@woodcider

 

If the issue persists during the Test, please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

 

Thank you

KrazyToad
I Am An HP Employee

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