Low Speaker Volume after Win 10 Updates

[Asem1]

Dears

I have faced a problem in speaker volume after I did the updates of Win 10. The speaker volume reduced noticeably even if I make it 100%. 

The speaker of this laptop was much higher, and all of a sudden after Win 10 updates reduced down. Please can you support me urgent.

Regards, 

[Jeet_singh · Accepted solution]

Hi Asem1,

Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. Thank you for sharing the issue details. I would like to help you.

As I understand the audio quality is lower than expected and need a solution.

(Please correct me if I'm wrong and thank you for the details)

Could you please provide me with the product number of the PC? If you're not sure how to find that information, please click here for information.

I have a few steps you could perform to resolve the issue: Remove the audio drivers & Reinstall the original drivers Update the Audio drivers from the Official HP website for windows 10 (click on change on the top to switch between OS).

Increase volume on playback device settings after setting your speaker as the default device. For more steps, follow a similar post on the HP Forums: Click here

* Perform a hard reset

* Reset BIOS to defaults

* Run the Audio test from the HP PC Hardware Diagnostics (UEFI)

* Update the BIOS

* Reset your computer

* Perform an HP System Recovery

Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!

If you are able to reach some resolution, please click on Accept Solution to help others with similar issues.
If you appreciate my assistance, please click on the thumbs up icon.
Both icons are below this post.

Regards,

[geverson]

Thanks Jeet_singh,  I downloaded the audio driver from the website. Uninstalled my driver and then ran the new driver program overidding what I had on my computer.  It seems to have corrected the probelm.

Thanks Again!

Geverson

[Jeet_singh]

Hi @geverson,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂

Regards,

[Asem1]

Thanks. It worked and came back to its original setup. 

Regards,