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HP Pavilion Gaming Laptop - 16-a0008nj
Microsoft Windows 10 (32-bit)

Hello everyone, 

I use a USB headphone and as of late iv'e been experiencing low audio even though the audio is cranked up to a 100. I tried updating drivers manually and fiddling with the sound settings and nothing, even the equalizer setting doesn't help. I tried a few fixes from the forms and still no solution. Can you please help me fix the issue? do i need to download a specific driver for this to work? 

 

I'd appreciate the help. 

2 REPLIES 2
HP Recommended

@Dinaok2011 

 

Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                 https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112344.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
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I have the same problem with my Omen 15dc005, please help, I already tried everything without luck

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