• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-10-2017 03:35 AM

HP Recommended
Product: Elitebook 8470p
Operating System: Microsoft Windows 10 (64-bit)

I have so low volume in my hp elitebook 8470p which i think wasn't existed before i upgraded to windows 10, it was better with window 7

9 people had the same question
5 REPLIES 5

‎10-10-2017 08:52 AM

HP Recommended

Anyone can help !!

Was this reply helpful? Yes No

‎10-16-2017 12:29 AM

HP Recommended

I have the same problem after upgrading to WIn10... really? nobody @HP has an answer for a Notebook in that price range?

Was this reply helpful? Yes No

‎03-19-2019 12:48 PM

HP Recommended

My problem is solved 

 

I downloaded audio drivers for win 7 x64, unzipped install file (sp60317.exe) and navigated to device manger and updated the audio driver.

 

 

download link - > https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60317.exe

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-02-2019 07:30 PM

HP Recommended

- Right click to the speaker icon on the bottom right corner.

- choose open sound setting

- you will see  Sound Out put

Choose your output device

then there is options for you to choose. 

you need to choose Speaker/HP (4-IDT High Definition Audio CODEC)

- Adjust the master volume to 100.

The speaker should be working now.

Good luck to all!

I have just fixed my laptop hp elitebook 8470p. it is working now. 

 

Was this reply helpful? Yes No

‎10-14-2019 05:30 PM

HP Recommended

Thanks, it worked. Finally I got to communicate with someone who knew what they were talking about.  Thanks, Thanks, Thanks

 

Bob

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.